Showing posts with label emotional intelligence. Show all posts
Showing posts with label emotional intelligence. Show all posts

Friday, April 24, 2015

Putting Empathy Into Action: 7 Ways You Can Promote a Caring Society




Empathy is a term that defines a person's ability to identify or understand the life challenges faced by another that promotes compassion and action.  Most research points to two specific types of empathy that are exhibited by the general population.  The first is termed "Affective empathy" which is the ability to mirror another person's emotions by generating feelings in response to the emotions they show. (ex. another person crying)  The next type of empathy is "Cognitive empathy" which refers to the mental ability to identify or understand someones perspective.

It seems crazy that we need to discuss why empathy is important in our world, but the lack of it has created phenomenal social problems that seem to be causing society to regress.  The main reason this may be occurring is because people either don't understand how to empathize with others or may not understand the value that empathy can generate when it is put into action.  Just as it was discussed above, there are two specific types of empathy that can be utilized to affect our interactions with others.  The first was an emotional or instinctive response, and the other was a cognitive approach by analyzing a situation before responding.  Therefore, people can learn to become more empathetic just like learning to solve problems or think analytically.  Here are 7 ways to start increasing our empathy.

7 Ways to Put Empathy Into Action:  

Awareness:  The first action is to begin observing others behaviors and emotional responses to situations.  This can be accomplished by understanding the importance of reading body language, and improving your non-verbal communication skills.

Imagine:  Have you ever tried to imagine what it would be like to be in another person's predicament, and how it may make them feel to deal with that situation?  Start trying to force yourself to see another individuals perspective or point of view that differs from yours, and why their belief may elicit specific emotions.

Don't Assume:  Isn't it an easy thing to jump to conclusions?  For most of us it happens without even realizing what we're thinking.  It may be seeing someone who appears very different than us, and we automatically conjure up thoughts in our head concerning what that person may be like.  Putting empathy into action takes curbing our natural tendency to look for differences, and replace it with a cognitive effort for finding commonality with those we meet.

Meditation:  This word can mean so many different things to different people.  The point is to take time every day to be introspective, and evaluate thoughts and actions to ensure you're acting with empathy to others.  This time alone can refresh and renew you as you go through your busy day, and help you remain focused on putting empathy into action.

Read:  Specifically reading fiction allows the mind to connect with emotions and feelings, and has been shown to be effective in increasing empathetic abilities.  As you read it allows you to connect with the characters in the book, and identify with the storyline.  That sounds very similar to putting empathy into action.

Enjoy Interaction with Others:  This can be the act of pursuing a hobby or even playing competitive sports with others.  Through the interaction we are forced to observe the other person's actions, attitudes, and responses which help to improve the ability to put empathy into action.

Philanthropy:  No, not giving away a million dollars to strangers on the street.  It is the act of putting yourself in a situation to give to others, and identify with their challenges.  It also provides the opportunity to experience that "affective empathy" more regularly when you create possibilities to put empathy into action.

When these actions are practiced on a regular basis we can experience and see the benefits that occur by putting empathy into action.

  • Generosity abounds
  • Prejudice is reduced
  • Relationships and intimacy improve
  • Aggression and violence decrease with more understanding
  • Equality between various groups of people increases
  • People become healthier by reducing stress and depression
  • Personal productivity increases with morale and better clarity
  • People are led to risk leaving their comfort zone, and do extraordinary things for others (ex - people hiding Jewish families from the Nazis in WW2 without regard for their own safety - Courage)
How can we create a more caring society that benefits everyone, and improves quality of life?  Putting empathy into action is a small step that each of us can take each day to start affecting relationships with others, our communities, and our world in a positive way that will lead to a better understanding of our fellow man.  Everyone starts a journey by taking the first step.  Step out today, and start looking for ways to increase your impact on others by putting empathy into action.
Take care, and I wish you all the best.

Dave

Wednesday, March 11, 2015

Decoding da Vinci - 4 Ways to Increase Your Impact on the World By following His footsteps...


Do you believe we live in a perfect world?  Are there things you'd like to see change?  Would you like to increase your impact in the world?  The Renaissance (from the French word meaning "re-birth from the French word meaning "re-birth") was a cultural movement spanning (depending on which cultural historians you believe) from the 14th to the 17th centuries.  Artists, writers, sculptors, musicians and architects began to look back to Greek and Roman times, and seek out ideas and inspiration from ancient texts.  The changes in the Renaissance were social and political as well as intellectual.  The Renaissance "re-birth" pertained to a return to the classical culture, which was the inspiration for numerous inventions and improvements that have benefited our modern day society.  One of the most famous influential people during this time period was Leonardo da Vinci.

 

Leonardo di ser Piero da Vinci (Italian: [leoˈnardo da ˈvintʃi]; 15 April 1452 – 2 May 1519) was an Italian polymath, painter, sculptor, architect, musician, mathematician, engineer, inventor, anatomist, geologist, cartographerbotanist, and writer. He is widely considered to be one of the greatest painters of all time and perhaps the most diversely talented person ever to have lived.[1] Hisgenius, perhaps more than that of any other figure, epitomized the Renaissance humanist ideal. Leonardo has often been described as the archetype of the Renaissance Man, a man of "unquenchable curiosity" and "feverishly inventive imagination".[2] (http://en.wikipedia.org/wiki/The_Renaissance)

Why is it so important to focus on da Vinci if we want to become people who can drive changes in our own lives and the world?   Leonardo da Vinci was an extremely accomplished person who possessed the unique ability to master broad topics of knowledge and their technical skills.  This uncommon talent has been recognized in our history books by coining the phrase "Renaissance".  Which means a man or woman who command a breadth of understanding and abilities in both the arts and sciences.  It is for this reason that decoding da Vinci is important to develop a template we can each use to become extraordinary in our lives.

When we look at the life and work of Leonardo da Vinci we can start putting down the stones that will help to build a pathway achieve similar success in impacting the world.  Da Vinci impacted the world by showing us 4 fundamental ways that we can use to also impact our surroundings:

Be an Observer - We know that Leonardo da Vinci was one of the greatest observers in history which was proven by the masterpieces that he created.  Why is being an observer so important to creating a significant impact in the world? If we look at the definition to observe it states, "to see, watch, perceive, or notice; to regard with attention, especially so as to see or learn something".http://dictionary.reference.com/browse/observe?s=t?  What made him so unique was his ability to see what was invisible to others.  The slope of angle, the reaction of a person, the impact of an action.  Being observant offers many benefits:
It will offer you an amazing insight into how people think, react, and behave in general. This could have startling revelations in your work, no matter what you do for a living. - See more at: http://www.beyondphototips.com/2008/11/28/7-ways-to-a-more-observant-life/#sthash.0sI92AGr.dpuf
  • Provides insights into how people think, react, and behave
  • Helps you gain an understanding into how mechanical things function
  • It will help you appreciate the people around, and improve your social skills which will help you impact others positively.   
  • How can you improve your abilities to observe:
    • Take an art class, be more aware of your own actions, listen more intently, watch people, and take time to focus by meditating.

Be a Learner - Life is a continual process of being exposed to new information and experiences.  Much like da Vinci we need to have a burning desire to increase our knowledge and understanding about the world.  By choosing to be a learner you'll be exposed to new ideas that will give you the ability to connect with more people, and increase your imagination to come up with new concepts to improve the world.  Learning new things also expands your mind and can prove beneficial as we move through life.
  • Being a learner helps you develop your abilities
  • Opens your mind
  • Increases your wisdom
  • Improves your adaptability
  • Provides access to more fulfillment in life
  • Offers opportunities to develop relationships with others.   
  • How can you improve your abilities to learn:
    • Take an online class, try reading a book, learn another language, do brain games, and participate in thought-provoking conversations with others.
Be a Catalyst - The purpose of looking around and learning is to utilize experiences to impact others in a positive way, but you'll never do that without action.  Therefore, being a catalyst means taking risks by challenging yourself to get out of your comfort zone.  We only find success or create an impact when we're in motion.  Are you in motion in your life?  Are there things you've wanted to do that you've been putting off?  Now is the time to act, and use your talents to make a difference.  Start thinking about what makes you special and unique.  Every person has talents or "gifts" that they can put into action without much effort.  What is your gift that could be used to benefit others?  
  • Being a catalyst will help you show others how choosing to make positive changes can result in personal growth, improve the ability to handle challenging situations, and opens the doors for new opportunities to enter your life.  
  • How can you improve your abilities to be a catalyst:
    • Put an idea out there and see what happens, share your talent with others publicly, join a volunteer organization that matches your gifts and interests, make yourself available to others that could use a helping hand.


Be a Giver - The reaction that comes from being a catalyst is that you have the ability to benefit others through your actions.  When we look at Leonardo da Vinci we see someone that used his perceptions, talents, and imagination to create things that have significantly changed the world forever.  If you desire to make an impact in this world you have to look for ways to increase your generosity to others.  Giving to others provides as much of a benefit to the giver as the receiver.  It can be taking the time to sit with a sick friend, listening to someone important in your life, getting involved in your community, or just providing a smile to those who cross your path each day.
Leonardo da Vinci is thought to be one of the most intelligent people to ever lived.  Making an impact is truly about having a plan on how you want to create a legacy.  If you're a person who is driven by a desire to improve the world and the lives of others, then start following da Vinci's footsteps.  Having the code to his success includes starting to teach yourself to take the time to look at the world with an artist's eye, challenging yourself to learn something new every month, taking action by looking for ways to show others how to take risks, and using your talents to benefit the lives of others.  If you implement these 4 ways that da Vinci used to impact the world, you will also leave a trail for others to follow.

"The road to success is not a path you find, 

but a trail you blaze."

Robert Brault

 

Art of Nursing 2.0

Thursday, February 26, 2015

Standing Around the Water Cooler with a Smile - Finding Satisfaction at Work...





Work, the one activity that consumes more time in our lives than anything else. Now with the ever-changing retirement requirements it's not uncommon for people to spend half their lives "Standing Around the Water cooler". So how can you keep a smile on your face while holding your water cup? The need to have a positive outlook at work and in life is vital to maintaining both mental and physical health.


Attitudes - Therefore, the first priority in achieving that smile is to be connected with how you look at life. What value do you place on work in your life? Is it a means to purely support your family or does it provide meaning and the vehicle to help you impact the world? Your personal value system is what will determine if you choose to take the next promotion that could result in working during your child's play or make the choice to stay in a position with less responsibility that requires less demands and time in your life. Defining your attitude is the first crucial step to finding satisfaction at work.


Accolades - The next component of maintaining a sense of satisfaction in the workplace is to be rewarded for your efforts. This can occur as a token of appreciation with a thoughtful note from your boss or possible the financial reward of a quarterly bonus. Both examples are delivered with intent show appreciation for your efforts on the company's behalf. If these type of accolades are missing in your workplace it can be challenging to feel appreciated and satisfied. The solution to ensuring this occurs is to have a strong work ethic every day you walk through the door to work, and stay positive about what is occurring in the company. If you behave in this manner you should be noticed for your good work, and receive the benefit of having a job that keeps you smiling at the water cooler.


Associations - Part of being successful and satisfied in the "Office" means you're able to have good interpersonal communication with your co-workers. A large part of how this occurs depends on your willingness to engage others, and show a genuine interest in their well-being. When you behave as a collaborative colleague is reduces the risk of disputes, but doesn't eradicate them from the office. If you want to enjoy your days at work "smiling at the water cooler", look for opportunities to be a thoughtful team player who can say a simple and courteous hi and thank you when appropriate.


Approach - Finally, that last ingredient to being satisfied at work is the mindset you consistently choose to maintain. Just as in life, there will be numerous changes that need to occur in the workplace. How you choose to handle these issues can impact your feeling of satisfaction. If you decide to get on board with leadership choices then you'll create a positive environment for all to enjoy. Then not only will you "be smiling at the water cooler, but so will your co-workers.

Thursday, February 19, 2015

5 Steps to Creating a Mindset for Success...



 

All people want to achieve some form of success in their life.  Even though the definition of that success may vary for each individual, the road to achieve that personal milestone is the same.  Obtaining the success you desire involves a series of actions or 4 "steps" that are controlled by our thought patterns and the mindset you choose. 

1.  Develop Emotional Intelligence 

In order to effectively develop a mindset for success you have to control the factors that may influence or impact that desired outcome.  One ingredient necessary to achieving success is your aptitude for being emotionally intelligent.  That is the way a person observes, assesses, prioritizes, and responds to the emotions encountered daily.  When someone can successfully control his or her reactions to the stimuli that affect emotions then he or she:

  •  Becomes a better team player through improved communication.
  • Increases empathy and understanding for others through active listening.
  • Asserts and proactively says no negative to being impacted by negativity. 
  • Delivers confident decisions in tune with his or her intuition.

Sounds like a smooth transformation, but managing emotions can be very challenging.  Some individuals allow emotion to affect responses like a rudderless ship adrift in a stormy sea.  It is not until a person learns to harness the power of emotions that the ship is able to reach the chosen destination.  This list is actions that a person who possesses a high level of emotional intelligence exhibits:

  • They remain calm and assess the quality of their emotions.
  • They take time to understand the causal effect behind the way they’re feeling.
  • They evaluate the validity of their feelings with a rational barometer.
  • They use a retrospective viewpoint to ensure consistency in their response.
  • They identify the triggers that were the precursors for their stress.
  • They capture the moment by using a journal to track frequency of feelings.
  • Finally, they assert control rather than becoming a victim to their emotions.


When you begin to implement these practices you’ll improve your emotional ability, and be more effective in using the appropriate emotional responses with others.  Then you’ll take the next step on your journey to achieving your mindset of success.  You’ll realize you are growing personally and professionally, and you can be more reliant in pursuing your hopes and dreams. 

 2.  Be Self - Reliant

According to Merriam and Webster, "Self Reliance is being reliant on one's own efforts and abilities".  The pursuit of your own ideas and dreams can be a difficult road fraught with negativity, but by ignoring damaging opinions you demonstrate your ability to have the internal strength necessary to achieve your dreams.  The second step in creating your mindset for success occurs when you:
  •    Believe that you have something to offer the world - A self-reliant person is able to see the value they hold because they have self-esteem.  Therefore, they are able to deflect negative things said or done to them because those aren't the images they see in the mirror.
  •  Are Confident in your ability to generate things that hold meaning and value - A self reliant person will be that inventor or leader that might go against the grain because in addition to their self esteem they are self confident about their talents and abilities.  They believe they have what it takes to get the job done.
  • Aren't swayed by negativity - Self reliant people can see the positive in situations because they look at life as a bunch of untapped possibilities.  They take full responsibility for their lives and don't play the victim role.  
  • Are Willing to forge the trail alone - With the world view that possibilities exist, it's not much of a leap for the self reliant person to pursue their dreams even if they have to deal with naysayers.  Their goal is to determine their happiness, and create the life they desire.
  • Enjoy collaboration and promote team success - The self reliant person is a good team player because their goal in collaboration is the same for others as for themselves.  They want people to make the most of their lives, and achieve their hopes and dreams.  Therefore, they willingly offer their support to ensure the success of the team.
  • Seek counsel if needed because you understand you don't know everything - Self reliant people are able to search out counsel when needed to support their success.  There is a huge difference between healthy self confidence and arrogance, and the self reliant person understands the wisdom at being able to see an issue from a variety of angles creates the best outcome possible.
  • Continue to look for opportunities to learn and improve - Learning and improving is a process that never ends.  Self reliant people pursue opportunities to increase their knowledge and skills because they understand it's the only way to stay ahead of the curve, remain relevant, and support their independence.
 How can you develop your self reliance, so that you can create a mindset for success?
  • Make a list of your abilities, knowledge, and skills.  Seeing it on paper will help you realize what you have to offer.
  • Create a list of ideas you have that you would like to pursue at your job or in your life. Take the idea a step further by plotting out a start to finish algorithm.
  • How do you look at life?  Start each day by choosing one positive quote that you can focus on throughout the day.  Use positive talk to reinforce your self esteem and confidence.  Be grateful.
  • Don't allow others to crush your dreams.  Write down five goals that you want to accomplish. Use the smart method - specific, measurable, achievable, realistic, and time specific.  Put this list where you can see it daily.  Stay focused, and reduce your interactions with any naysayers if you're unable to sway their negativity.
  • Look for opportunities to be a giver.  Add to the collaborative process.  Share your special knowledge or talent to improve the process, and create a win-win for all involved.
  • Do you have a mentor or someone that you can turn to for advice?  Make your own decisions, but cultivate a relationship with someone who will give you honest feedback concerning your thought process on ideas/projects you're pursuing.
  • When was the last time you took a class, read a book, or watched a webinar focused on improving your personal and professional skills?  Choose 1 thing you will do each month to increase your knowledge or skills.

You're on your way to creating your "Mindset for Success".  The biggest determiner of your success is your willingness to do whatever it takes to achieve that definition of success you've created for yourself.  Along the road, help others to catch your vision and encourage them to pursue their hopes and dreams.  If you start taking these steps you'll soon be on your way to ensuring you have the mindset to win.  Take care, and have a great day.


3.  Develop a Purpose

The reason for which anything is done, created, or exists.  In order to create a mindset for success you must have a purpose.  A purpose gives you direction, a reason to get out of bed, and can ignite a passion in you and others around you.  So, do you have a purpose?  How do you know?

Most people in this world have a purpose, but may not think of it as some big philosophical issue to discuss.  A good example may be a parent.  They may have other things in life that drive them and take their time, but providing for their child's needs is the driving purpose for all they do.  How do you choose your purpose?  Often people experience the opposite where they feel like they've been born with a purpose, something they have to do in their lives that will make an impact.

How do you either find your purpose or develop one if it seems to be a lacking piece of the puzzle for you?  It's a very similar process to goal setting.  Here are some tips you can use to get start:

-  What are the things that are important to you in life?
-  How do you look at the world?
-  Are there things you enjoy doing that bring joy to your life?
-  Can you think of some current challenges that you'd like to help solve?

Take a piece of paper and start answering these questions.  Start to filter your answers for similarities.  Then prioritize what's left with what's most important to you.  Hopefully you should have something written down that makes you feel passionate and excited.  Now you have your purpose, but a purpose without action doesn't accomplish anything.

So let's look at an example of how we could make this process work:

-  First of all I want to be successful in my life, which means having a career I enjoy, family and friends that I care about, and a cause that improves the lives of others.  Also, I'd like to make some money to be able to take care of my family.

-  Once I'm done writing my list I see that the things that hold value for me are to care about other people, do something that makes me feel like I make a difference, use my knowledge of medicine and health to create solutions to problems, be able to have the flexibility to spend time with my family, and make an income that provides for our needs and enjoyment.

-  What sticks out to me on the list is the central theme about working with people to make a difference with the knowledge and skills I posses.

-  My action is to find a job, a volunteer organization, or start a business where I can impact the lives of others using my medical background that will provide a living to support my family.

-  I'm going to start a business to help people take control of their health.  With this being my purpose it will guide the decisions I make, influence how I spend my time and efforts, and impact how I'm able to support my family.

This example was very generic, but your purpose can be very specific.  The importance of the exercise is to understand that we have to be driven by something in life.  We have to have a reason for taking a breath every day, for choosing how our kids will see us, and to live life using your gifts and talents so you won't have regrets about what you could have done.

4.  Be Tenacious

Tenacity means not easily pulled apart, tending to cling especially to another substance, persistent in maintaining, adhering to, or seeking something valued or desired.

Creating your "Mindset for Success" is similar to building a strong foundation on which a house is built.  It will be the mechanism to support additions to the structure, weather storms adequately, and keep you secure for years to come.  If you want to be successful you have to build the same strong and sturdy resolve to follow your dreams that will result in your success.

During the initial construction you laid out the boards of emotional intelligence.  That was so you could create a framework that wouldn't buckle under the pressures of emotional challenges.  Then you took out the blueprints and tried to see the lines, but the page had been smeared.  You had a deadline for this project, and knew you had to rely on your own skills.  You took out your pen and sketched out the missing components, so the job could be completed on time.

The next day you unveiled a sign that was going to stand in front of this new home.  It wasn't going to be like all the other homes on the block.  It had been built with many rooms, a large kitchen with plenty of room for a family, and an extra large laundry room that could fit three sets of washing machines.  As you removed the packaging from the sign it said “A New Day Home - A place for transitioning mothers of domestic violence".  This house had a purpose, to care for these women in transition by providing a safe and warm home where they could start to get back on their feet.


On this journey, you experienced challenges with not enough supplies and missing information, but you knew there were some women struggling to get to a safe place with their children.  Therefore, you worked long hours; you used your ingenuity, and remained dedicated to getting this home built on time.  You were tenacious in building this amazing structure.  On the day the front door opened, you were there to see the smiles on those ladies faces who would be the residents and heard the pitter-patter of their kids little feet running through the halls.  Your hard work and dedication resulted in this successful outcome.

Being a success takes work, but more importantly it calls for an inner strength that requires you to weather the storms of life, be resourceful with limited support, keep your eyes on the prize, and have the "intestinal fortitude" to keep going, so you achieve the impact and success that makes a difference.  

5.  Act with Integrity

Being successful is a result of our thoughts and motivations.  How we achieve that success also involves our actions.  I put the definition above for the final ingredient along with a picture that holds symbolic meaning for me in regards to ethics and honor.  The final ingredient or step for "Creating a Mindset for Success" is Integrity.

How we interact with others is crucial to our success.  Granted, I'm sure we can all name plenty of people that have worked their way to the top who might not hold this value close to their heart.  Those people still have to look in the mirror in the morning, and no one knows how they feel looking back at a person who doesn't have integrity.  Here's a quick story.

It was part of this company's leadership program for all managers to go through specific training to learn skills, and be in step with the culture of the company.  On the first day of the class there was an agreement that was made that allowed the managers to speak freely without reprisal.  As the week progressed there were a number of discussions concerning payroll, computer systems, and staff. During one of these discussions a manager in attendance started making disparaging remarks about one of their employees.  Some people looked uncomfortable because the employee being discussed was known to be a hard worker.

After the meeting that night, one of the managers who'd been disturbed by the whole event found the employee, and had a pep talk without providing any details of the earlier conversation.  This manager felt it was their duty to look out for the best interest of this employee.  Eventually word got back to the other manager who reported this to their superior, and the manager who had d the discussion with the employee was forced out of the company.

Where does integrity fit in this story?  Who's doing right and who's doing wrong?  Sometimes there are difficult situations we're exposed to where we have to act with our belief of integrity.  Those actions should represent a consistent track record of responding in the same manner to create positive outcomes.  Achieving success is a process that involves our entire being from our thoughts, to our emotions, to our motivations, and results in the actions people see.  You can create a foundation for your success by adopting this 5 step method that will result in achieving your dreams while remaining true to yourself.